Welcome to Reliable Insurance Brokers' Policy Renewal Process Guide, part of our Reliable Guides series aimed at helping you navigate your policy management with ease and clarity.
This guide will outline the steps involved in renewing your insurance policy with us, ensuring that your coverage continues seamlessly and meets your evolving needs.
Understanding Our Renewal Commitment
At Reliable Insurance Brokers, we understand the importance of uninterrupted insurance coverage. Our renewal process is designed to be straightforward and efficient, providing you with peace of mind that your assets remain protected without a lapse in coverage.
How We Support You During Renewal
- Proactive Communication: We send out renewal notices well in advance of your policy expiration to give you ample time to review your options and make informed decisions.
- Customized Options: Based on your feedback and any changes in your circumstances, we offer the flexibility to modify your coverage during the renewal process.
- Streamlined Processes: Our procedures are optimized to ensure quick and easy renewals, minimizing paperwork and maximizing convenience.
Our Step-by-Step Policy Renewal Guide
Making a claim with us is straightforward. Here’s how you can initiate and navigate the process, ensuring a smooth and hassle-free experience:
Step 1: Renewal Notification
Approximately 30-60 days before your policy expires, you will receive a Renewal Notice from us. This notice includes:
- Details of your current coverage and any proposed changes.
- Premium details for the upcoming period.
- Payment options and instructions for how to proceed with the renewal.
Action Required:
- Review the renewal notice carefully.
- Decide if you wish to renew as is, renew with changes, or discontinue the coverage.
- Indicate your choice on the renewal notice and return it to us by the specified deadline.
Step 2: Processing Your Renewal
Once we receive your renewal instructions:
- If you choose to renew as is or with changes: We will update your policy details as requested. If there are outstanding payments, we will issue a reminder for payment.
- If you choose not to renew: We will process the discontinuation of your policy and provide confirmation of the cancellation.
Documentation and Payment:
- Ensure that all required documents are updated and submitted.
- Complete the payment using your chosen method to finalize the renewal.
Step 3: Confirmation of Renewal
After processing your renewal and payment:
- We will send you a confirmation of renewal along with your updated policy documents.
- You will receive these documents via email or physical mail, based on your preference.
Handling Late Payments or Non-Renewal
- First Reminder: If we do not receive your renewal instructions or payment by the due date, we will send a first reminder.
- Second Reminder: A subsequent reminder will be sent if there is still no response, including a warning of possible cancellation.
- Final Cancellation Warning: If no action is taken, a final reminder will be sent before your policy is canceled.
Appeals and Adjustments
If there are any discrepancies or if you wish to appeal any decisions related to your renewal, please contact us immediately. We are here to ensure that your renewal process is smooth and meets your expectations.
Contact Information for Assistance
Should you have any questions or require further assistance during the renewal process:
Call: +63 2 8631 9285 to 86
Mobile: +63917 175 9028
Email: support@reliable-insurance.ph
Messenger: https://m.me/reliable.insurancebrokersph
We hope this guide provides you with a clear understanding of the renewal process at Reliable Insurance Brokers. Our aim is to ensure that you continue to receive the protection you need with the least inconvenience.
Thank you for choosing Reliable Insurance Brokers. We value your continued trust and look forward to serving you in the years to come.
